DTTG syncing with different total item numbers
Hello, I got a new install of DTTG 3.7.8 (17408) on my iPad and my iPhone and the total amount of items differs from the amount of items shown on my two Macs (both show the same amount of items). Mac...
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DTTG syncing with different total item numbers
Welcome @ironbutterfly Note: Reinstallation is not an early troubleshooting technique. You shouldn’t even be thinking about it until much later in the process. This isn’t an old Windows machine with a...
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Thank you, @BLUEFROG, both, iPad and iPhone do not have a triangle in the sync icon of DTTG. No errors are being reported. In the two logfiles created, when opening an email to contact your support,...
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DTTG syncing with different total item numbers
Go ahead and start a support ticket from one of the mobile devices. But do remember it’s still the weekend so it will be tomorrow before i get to it. Read full topic
View ArticleDTTG syncing with different total item numbers
Hi @BLUEFROG, did you receive my e-mail I did send you 8 days ago? Read full topic
View ArticleDTTG syncing with different total item numbers
What is the ticket number you were given? Read full topic
View ArticleDTTG syncing with different total item numbers
I just realized, that my email has been hanging in the outbox. Sorry. I did send it anew. Read full topic
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DTTG syncing with different total item numbers
Thank you! I just received the answer to my new mail with the thread: “sync types explained”. I will consider it. Have a great day! Read full topic
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DTTG syncing with different total item numbers
I switched from iCloud to Dropbox. Still having some problems with DTTG. For illustration here are the numbers: MacBook - 15734 items - 9175 tags Mac Mini - 15734 items - 9175 tags iPad - 15733 items...
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I would delete the database on the mobile devices and import them afresh. Read full topic
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DTTG syncing with different total item numbers
BLUEFROG: I would delete the database on the mobile devices and import them afresh. Thanks! I will do so, but it’s a new database I just freshly imported < 24 hours ago. Read full topic
View ArticleDTTG syncing with different total item numbers
From the Dropbox account? Read full topic
View ArticleDTTG syncing with different total item numbers
Yes, @BLUEFROG, yesterday I deleted my old database from iCloud (Database A) and imported the new database from dropbox (Database B). Now, I have been repeating the procedure as recommended. The...
View ArticleDTTG syncing with different total item numbers
I’m a little confused about your explanation. You are not storing the databases on iCloud and/or Dropbox, but only using them for sync? And when we re-did things you did not “clean” the Dropbox sync...
View ArticleDTTG syncing with different total item numbers
So, I still would suggest, that DTTG should compare the numbers of items and tags with the numbers of the macOS version, that should be stored in the database. So, a possible mistake could be realized...
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DTTG syncing with different total item numbers
BLUEFROG: yesterday I deleted my old database from iCloud (Database A) and imported the new database from dropbox (Database B). As noted, your database is not in the cloud of any kind. Did you delete...
View ArticleDTTG syncing with different total item numbers
No worries! You can reopen your ticket to discuss details off to the side. Read full topic
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DTTG syncing with different total item numbers
ironbutterfly: Is there a possibility to manually make the DTTG rebuild the “parents”? This could maybe help. This question is still open… BLUEFROG: That’s up to development to assess. Where could I...
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